Frequently Asked Questions

1. What services does Care Cuts provide?

We offer professional hairdressing services for residents in aged care facilities, as well as staff haircuts. Our services include:

* Haircuts for men and women

* Styling and blow-drying

* Hair treatments and conditioning

* Shampooing

* Colouring and highlights (on request)

* Special occasion styling

All our hairdressers are fully qualified, certified, and compliant with aged care regulations.

2. Do you service all aged care facilities?

Yes! Care Cuts provides hairdressing services across **NSW and Victoria**, and we are expanding nationwide. We work with aged care providers to ensure consistent, reliable, and high-quality services at all locations.

3. How do I book a service?

Booking is easy:

* **For residents:** Contact your aged care facility and ask about scheduling with Care Cuts.

* **For staff:** Some facilities offer dedicated staff hairdressing days. Check your staff noticeboard or contact the facility’s administrator.

You can also reach us directly via **[our contact page](https://www.carecuts.com.au/contact)** or by phone/email.

4. Are your hairdressers qualified and certified?

Absolutely! All our hairdressers meet the following standards:

* Hairdressing certification

* Current police check

* COVID-19 and flu vaccinations

We ensure that every hairdresser is professional, trustworthy, and experienced in working in aged care environments.

5. Can Care Cuts provide services for large groups or events?

Yes! We can arrange group bookings, in-facility styling events, and special sessions for residents or staff. Contact us to discuss your requirements, and we’ll create a plan tailored to your facility.

6. How much do your services cost?

Service fees vary depending on the type of service and location. We provide clear pricing upfront and aim to offer competitive rates while maintaining high-quality care.

For more information on pricing, please **[contact us directly](https://www.carecuts.com.au/contact)**.

7. Do you offer special promotions or discounts?

Yes! We provide ongoing benefits for our partner aged care facilities, including revenue rebates and seasonal promotions. Ask your facility administrator or contact us for current offers.

8. How does Care Cuts ensure resident safety and comfort?

Resident well-being is our priority. We follow strict hygiene protocols, use professional-grade equipment, and ensure that hairdressing sessions are comfortable and safe. Our staff are trained to provide gentle care for residents with mobility or health considerations.

9. Can I give feedback about the service?

Absolutely! We value feedback from both residents and staff. You can provide feedback directly to your facility, or contact us via our **[contact page](https://www.carecuts.com.au/contact)**.

10. How do I become a Care Cuts hairdresser?

We are always looking for qualified, compassionate hairdressers. To join our team, you must meet our certification and vaccination requirements.